02/2019
Good numbers don’t mean you’re good
For this blog, we’re going to start with a quiz!  The answer will be at the end. During the First World War, the Army replaced all the soldiers’ cloth caps with tin helmets.  The injury rate of those soldiers actually went up by quite a long way…  What was the reason? What we measure Statistics may…
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26/2018
The behaviour dilemma
I’ve recently participated as one of the contributors in the Stoddart Review – a well-respected study on workplace productivity. Around the table of my presentation were a range of the industry’s leading lights, ready to face my ramblings on the future of the Workplace. Below is the third of three points I…
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29/2017
The purpose of work
I’ve recently participated as one of the contributors in the Stoddart Review – a well-respected study on workplace productivity. Around the table of my presentation were a range of the industry’s leading lights, ready to face my ramblings on the future of the Workplace. Below is the second of…
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20/2016
The productivity trap
I’ve recently participated as one of the contributors in the Stoddart Review – a well-respected study on workplace productivity. Around the table of my presentation were a range of the industry’s leading lights, ready to face my ramblings on the future of the Workplace. Below is the first of three points I…
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15/2016
Why don’t organisations ‘self-audit’ their personalities?
Of course, every one of us are different. We all have different pasts, different stories, different mind-sets.  Organisations are the same – they all have different origins, different ‘DNA’ and different narratives. They are as culturally unique as snowflakes.  Although arguably, organisations are far more complex because of the…
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25/2016
Behaviour change on Holborn escalators
Recently, London Underground have embarked on a seemingly disastrous social experiment.  The plan was to cram up to 30% more passengers onto their escalators, improving flow at peak times, by asking passengers to stand on both sides of the ‘up’ escalator. This has resulted in most of the Kubler-Ross stages of denial, anger,…
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